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All prices include VAT (25%) and are presented in Euro.

We use UPS to ship orders inside the EU. 

We offer payment via Paypal, VISA and Mastercard.

Delivery time
We stock almost all products, giving you speedy deliveries.

We reserve the right to cancel any order at our discretion. Sometimes the customer location or other factors make it too difficult for us to fulfil an order. 

We are a GDPR complient company. We will never ever give your information to a 3rd party, unless required so by law. 

Return a product
You are free to return any product within 30 days of purchase. We will not cover the postage or any other cost involved with you returning the products. The returned product must be unused and undamaged for a full refund to take place. 

Uncollected parcels
If an order is not collected from the access point, or if you are not able to accept your delivery, there is a risk that the parcel goes in return to us. If that would happen, a return fee of 20 Euro will be charged to the customer or drawn from the refund of your order. This charge is in addition to the original shipping cost that you have already paid. It is the resposibility of the buyer to collect the ordered parcel, and to contact us if the parcel is not arriving within a week after the order was placed.

Shipping errors or faulty products
If a product is broken, damaged or not functioning properly, you are to report this immediately. Its expected from you to examine the product thoroughly upon arrival to ensure that the products are unharmed and functioning according to your expectations.

Note: For kitchen knives, the degree of sharpness can vary. An edge with inadequate sharpness is not neccesarily erroneous, rather its up to the maker to choose the degree of sharpness of his hand made product. Please purchase extra sharpening service if you need the blade to be delivered with extreme sharpness. Most knives are delivered sharp, or very sharp, but some makers dont put focus on final edging.

Our products are covered by 1 year warranty. This does not include wear or damage to the edge. Make sure your delicate edge does not twist, prise or cut into hard objects.

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